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Momentri privacy policy

PRIVACY POLICY
 
This Privacy Policy explains how data that you share with Momentri is processed and protected.
The terms “user” and “you” refer to a person that uses Momentri Application (“App” or “Momentri App”), visits Momentri website, interacts with Momentri social media (together as “Services”) or contact Momentri.
The terms “Momentri” and “we” refer to a company incorporated in India which is responsible for processing personal data as described in this Privacy Policy:    
Hoknet Designs
 
Data from Momentri App
 
Momentri has no access to user’s account data, Apple ID or Google ID. We do not collect user’s name or contact details (unless user contacts us directly).
 
We do not have access to any content you add in the App, for instance notes in the reflection and journaling activities. We can also not see what questions are displayed to you in the App and what answers you give. 
 
In case of an error of the App we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilizing service, the time and date of your use of the service, and other statistics.
 
Legal grounds: 
Contract – the data we process are necessary to provide you with service which is delivering content and exercises that address your individual needs. It’s also necessary to fix technical problems that may occur while using the App 
 
Legitimate interest 
We process data to develop our service and offer users more advanced product.
 
Purchase and financial data 
Momentri has no access to users’ Apple ID or Google ID and financial information they provide in the process of purchasing Momentri App subscription. 
We do not collect and do not have access to your name, address, phone number, e-mail address, id number, credit card information, bank account details or anything else that can personally identify you while you make a purchase.
Purchases made through the Apple In-App purchase feature are subject solely to Apple’s terms and conditions and Apple Privacy Policy. 
Purchases made through Google In-App are subject solely to Google Play Terms of Service and Google Privacy Policy.
Momentri is not liable for any in-app purchases. You can request a refund directly from your App Store provider.
 
We collect data you share when you contact us either directly or fill in form on our website.  When you contact us via email we collect your email address and may collect your name or other contact details (ie. telephone number) if you provide us with them. The contact form requires giving your name and email address.
 
We have access to detail of your social network profile if you contact us via Facebook, Instagram, Linkedin or Twitter. 
 
Data we collect includes also content of the messages you send us. 
 
We use this data to give you response and research your question or concerns properly.
If you express interest in our Services and send us your contact details we may occasionally send you message in connection with our Services we present information and offerings from Momentri. If you do not wish to receive any further information from us, you can object by clicking the link which you will find in email received from us or by sending us a message with your request.
 
Legal grounds: 
Contract – address requests and get feedback regarding Services.
Legitimate interest – contact regarding new App features, update or useful information about Services etc.
 
Data from Momentri website
When user visits Momentri website limited analytical data such as user’s device Internet Protocol (“IP”) address, approximate location, the pages opened, time and duration of the visit is collected by analytical services we cooperate with. 
For this purpose cookies may be installed on your device. Momentri does not use cookies for marketing, advertising, sold to third parties purposes. The only cookies Momentri website uses are those provided by analytical services we cooperate with to obtain information on website usage and traffic.
Legal grounds: 
Legitimate interest - we process data to understand visitors’ needs and develop our Services.

Social media data
Momentri maintains social media profile pages on Facebook, Instagram, Linkedin and Twitter ("fan pages"). 
When you visit our fan pages, Momentri collects communications, content and other information that you provide us. If you have an account on Facebook, Instagram, Linkedin or Twitter, we automatically have access to your public information.
Whenever you interact with fan pages, Facebook, Instagram, Linkedin or Twitter uses cookies and similar technologies to track the usage behaviour of fan page visits. On this basis we receive only statistical, depersonalised (anonymised) information about visitors to our fan page. We do not have access to your personal information which is performed exclusively by Facebook, Instagram, Linkedin or Twitter.
Legal basis:
Consent – you may adjust your preferences through your Facebook, Linkedin or Twitter settings.
 
Retention period
We will keep your data as long as it is necessary for the purposes described above. 
When you rise valid objection to receiving information from us or processing your personal data on legitimate interest basis we will keep your data no longer than it is necessary to perform the contract or for legal purposes.  
Retention period for personal data from social media lasts as long as the relevant page, content or user exists on Facebook, Linkedin or Twitter.
 
Children
Momentri App is not directed to individuals under the age of sixteen (16) and we do not knowingly collect personal data from children under age of 16. However, if law requires that you must be older in order for Momentri to lawfully process your personal data without parental’s consent then you must acquire this minimum age.
 
User's rights
General user’s rights
You can access, correct or change your personal information. You can change most of your information yourself in Momentri App For other cases please contact us.
If we rely on your consent in order to process certain personal data, you have right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
Momentri App provide you with ability to obtain your data and easily transfer them to other service provider.
You can anytime decide to delate your data – it will be done automatically when you remove Momentri App from your device.
If you do not wish to receive information from Momentri, you can any time object by clicking the link which you will find in an email received from us. 
 
Additional user’s rights under GDPR
If  GDPR applies to you can exercise additional rights such as:
Right to object. In certain circumstances, you may have the right to object processing your personal data by Momentri (for example when legal basis for processing is Momentri’s legitimate interest and there are no legal grounds to refuse the request).
Right of erasure. In certain circumstances, you may have the right to the erasure of personal data that we hold about you (for example if it is no longer necessary for the purposes for which it was originally collected).
Right to restrict processing. When you contest the accuracy of your information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your information.
If you believe that we violate your data rights, you have the right to file a complaint with relevant data protection authority. We would, however, appreciate the chance to deal with your concerns before you make a complaint so please contact us in the first instance.
 
Additional user’s rights under CCPA
If you CCPA applies to you:
we hereby declare that we do not sale your personal information to a third party in exchange for monetary or other benefits or value;
additionally to general user’s rights listed above you have:
Right of deletion of your personal information that we hold. This is subject to certain exceptions.
Right to know. You have right to require that we disclose the following information about you we hold:
categories of personal information collected
categories of sources of personal information
categories of personal information we have disclosed or shared with a third party for a business purpose
categories of third parties with whom we have shared your personal information
the business purposes for collecting personal information
a copy of the specific pieces of personal information we have collected about you.
Right to non-discrimination: the right not to be subject to discriminatory treatment for exercising their rights under the CCPA.
 
If you have questions or requests regarding your privacy please contact us: hoknetdesigns@gmail.com